Refunds and the 48-hour window

The 48-hour window

If you're not happy with a service within 48 hours of placing the order, open a ticket and we'll refund it. Refunds don't apply to recurring invoices, and once refunded you can't purchase again for 3 days.

The full policy, including the three-day processing window and the illegal-content exclusion, is in the Terms of Service.