DocsBilling & account
Upgrading and downgrading plans
How resource changes apply and what happens to your data.
How upgrades work
Plan changes in the billing panel take effect on the next billing cycle. If you need a change today (e.g. an event is about to start), open a ticket and we'll push it through manually and prorate the difference.
Your data
Upgrades preserve data. Downgrades preserve data if the new tier is big enough to hold it; otherwise we'll email you before doing anything destructive.
Docs incomplete or wrong? Tell us and we'll fix it.